“BI is about providing the right data at the right time to the right people so that they can take the right decisions” – Nic Smith

Data analytics isn’t just for the Big Guys anymore; it’s accessible to ventures, organizations, and businesses of all shapes, sizes, and sectors. The power of data analytics and business intelligence is universal.

In the Age of Information, forward-thinking organizations are reaching exciting new levels by leveraging the capabilities of innovative new business intelligence (BI) solutions. And the success stories are seemingly endless.

Armed with BI-based prowess, these organizations are a testament to the benefits of using online data analysis to enhance your organization’s processes and strategies. These benefits include cost efficiency, the optimization of inventory levels, the reduction of information waste, enhanced marketing communications, and better internal communication – among a host of other business-boosting improvements.

But while BI is a genuine driver of organizational success, getting it right comes with its fair share of roadblocks.

Here, we’re going to explore the dynamics of BI challenges and look at the top 10 business intelligence problems facing today’s entrepreneurs and company leaders. In doing so, we aim to give you an insight into what to look out for and how to tackle the core challenges of business intelligence, one initiative at a time.

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The restaurant industry is one of the most competitive sectors on the planet. Not only do we as a species need to eat and drink to survive; communal dining is an experience that people have cherished for centuries. And as we love to dine out whenever we can, there is a great deal of demand for restaurants in villages, towns, and cities across the planet.

But with such demand comes a significant level of saturation, which means that to thrive – or indeed survive – in the restaurant biz, getting ahead of the competition is essential.

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Plato famously quipped that “those who tell stories rule society.” This statement is as true today as it was in ancient Greece – perhaps even more so in modern times.

In the contemporary world of business, the age-old art of storytelling is far from forgotten: rather than speeches on the Senate floor, businesses rely on striking data visualizations to convey information, drive engagement, and persuade audiences. 

By combining the art of storytelling with the technological capabilities of dashboard software, it’s possible to develop powerful, meaningful, data-backed presentations that not only move people but also inspire them to take action or make informed, data-driven decisions that will benefit your business.

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“Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves.” – Steve Jobs

We’re living in the midst of the age of information, a time when online data analysis can determine the direction and cement the success of a business or a startup that decides to dig deeper into consumer behavior insights. In the digital age, knowing your customers on a more personal level is the most effective way of developing marketing communications, customer service reports or initiatives that offer genuine value and yield real results. By managing customer data the right way, you stand to reap incredible rewards.

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“There’s a certain way of creating a service, hospitality, and experience that perpetuates people feeling like they matter.” – Julie Rice, entrepreneur, and investor

Today’s tech-savvy customers are driven by experiences. Now more than ever, consumers look for trust, honesty, transparency, value, and an exemplary level of customer experience (CX) from brands they’re willing to invest in. This means that if you want to compete, you have to satisfy your audience consistently – and better than your competitors.

Forrester Research defines the ‘customer experience’ as: “How customers perceive their interactions with your company.”

Indeed, perception and interaction are the two most pivotal pillars of any customer experience – and exceptional customer experience often leads to improved customer satisfaction, a true catalyst for success in the digital age of business.

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